I can not endorse Phee’s Original Goods and the people behind it enough. I seldom take out the time to write reviews, positive or negative, but these people deserve your business, and I’m going to tell you why.
I was first introduced to Phee’s as a brand when I came across the old style of their “Original” keychain in a shop window (I’ve attached the picture I took of it for reference). For weeks on my way to and from work I would pass by this shop window and look in at this keychain, enamoured of its sturdy leather and solid brass construction. Even from behind a window, it stood out as an item of quality.
However, one day the keychain was gone, it had been purchased by someone else, to my disappointment, as I could not afford to spend the money at the time. I took comfort in the fact, though, that the item remained available on their website. Fast forward a couple of months, and to my surprise, I pull up the page on their website to see the pictures for the product had changed, it suddenly looked very different from the old version, slimmer and sleeker than before.
To confirm my suspicion that the product had been redesigned, I reached out to the company and was promptly and courteously informed in detail as to the changes that had been made to the product by Robyn. I can not praise Robyn enough for what transpired next.
I replied to the email sharing my sadness that the old version had been discontinued, as I was an admirer of the older version’s sturdy “over-built” materials and aesthetic. To this, Robyn again promptly responded back offering not only to do a custom job for me, but using the same original materials and design of the older version at no additional cost!
I received my very own keychain a week ago from the writing of this review, and I can now say with confidence that comes from first-hand experience that this is a top-quality product, as beautiful as it is robust. I have included some pictures of my own keychain for reference.
These few words I have written can not express my joy and gratitude to Robyn and all the excellent people at Phee’s for delivering such an exceptional customer experience. You are as knowledgeable and skillful in your craft as you are respectful and considerate with your customers. The fact that you are a Canadian owned and operated company is an added bonus. You are a credit to our country and it’s people.
Phee’s Original Goods deserves your business and every bit of praise they have earned. Excellent people making exceptional products, with a commitment to quality and customers alike.
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How it's made
How it's made
