We offer a local pick up option from our workshop at Eltuek Arts Centre, in Sydney, Nova Scotia. During the winter we do not keep regular hours in the shop. To arrange for pick-up, reach out to us via text/phone at 902-623-2856, or shoot us an email.
We primarily ship via UPS, Purloator or Fex Ex, and sometimes with Canada Post (Expedited). We offer the following flat rates to keep things simple:
Expedited Parcel (Atlantic Canada) $12.00
Expedited Parcel (Rest of Canada) $19.00
Expedited Parcel (USA) $19.00
We keep the banner on our website's home page up to date with current lead times.
Each one of our pieces are made by hand once you order them, so there is typically a lead time before it's ready to ship or be picked up.
You can expect around 1-2 weeks, but typically a little longer during the holiday season. Don’t hesitate to reach out if you have a timeline you need to meet, we'll do our best to accommodate.
Full-grain leather is the strongest and highest quality grade of leather you can buy. It is the top layer of the hide - all natural grain, imperfections, marks and sometimes even faint brandings.
Patina is something which can only be developed through time. It is the accumulation of oils off your skin, dirt, sunlight, scratches and wear spots. The leather will take all that on, start to get darker, and begin to form to cards or keys. The result is something as unique as you. It’s a mark of the high quality material and a well worn piece.
We stand by every product we make, and offer a lifetime warranty on manufacturing defects to the original user of the Goods. Please let us know what happened, and send some pictures of the issue. If the issue stemmed from craftsmanship (not normal wear and tear) we will repair or replace free of charge - just get the Goods to us, and we will take care of the rest. Please email us to start this process if needed.
Anything customized is final sale, so please make sure you spell your name right!
We want you to be 110% stoked on your purchase from us. If for any reason your order does not meet your expectations, please let us know. We do offer an exchange / store credit if the item is in original, unused condition and in original packaging. Please send us an email and we can see what we can do.
Yes we do! Head over to our Stockists page to see where to find the Goods. If you're looking to sell our products, you'll also find a contact form at the bottom of the page.
We have the ability to order a brass stamp with your logo on it. This stamp would be then be used to deboss your logo onto veg-tan leather, leaving a deep impression. It's a great way to elevate your corporate gift-giving, or brand awareness. There are no order minimums for this. Contact us to find out about pricing.
We do have a bulk ordering discount, which is great for wedding parties, corporate gift giving, or to increase brand awareness.
Please contact us if you're interested in any of the above and we can send through more information!
At this time, we are not taking on any custom work. You're all keeping us too busy with our own product (thank you!).
Our workshop is open Wed - Fri 11am - 4pm or by appointment outside of those hours. To schedule an appointment just shoot us an email or send us a msg!
Any order that comes in through our website is made to order. We do try to keep a selection of goods in the shop throughout the year. This can always change with the seasons. Your best is to give us a call if you're looking for something in particular.
Absolutely! We also work in a wicked building full of other amazing creative folks, and one of the best cafe's in town. If you're ever in the building, please don't be shy to knock on the door.